Last updated: 9 February 2026
"Staff feel appreciated and supported with strong teamwork and management, but no activities programme and incomplete recruitment checks hold it back."
People's risks were assessed, and procedures in place supported them to be safe from avoidable harm... Accidents and incidents were recorded and analysed to ensure lessons were learnt.
Staff felt appreciated and supported and were proud to work at Five Gables Care Home... 'We all work as a team and we have an understanding of each other's feelings and problems'
There were enough staff on duty... However, we found this had not always been followed. Gaps in employment were not always explained and the medical fitness of staff had not always been reviewed.
Staff had received training in safeguarding... Staff responsible for giving medicines had been trained and had their competency assessed.
Both registered managers and the operations manager worked closely with staff... staff told us they felt happy in their work and felt included. 'I cannot tell you enough that I feel very much appreciated at Five Gables.'
No activities, engagement, or creative approaches mentioned at all.
No activities programme or coordinator, so the role is mostly routine personal care.
No mention of any activities, engagement programmes, creative approaches, or distinctive programmes.
Recruitment checks were incomplete with unexplained gaps in job history and missing health checks for staff.
Gaps in employment were not always explained and the medical fitness of staff had not always been reviewed.
AI Generated
Last inspected: February 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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