Last updated: 10 February 2026
"Staff feel well supported by approachable management, effective training and an open culture, but basic activities without a dedicated coordinator and staffing without strong stability hold it back."
We were assured that the provider was making sure infection outbreaks can be effectively prevented or managed... Staff were knowledgeable about safeguarding... incidents... reviewed... Medicines... managed safely. 2022; per 2018.
There was an open and supportive culture... Leadership was visible and promoted teamwork. Staff told us they felt well supported... approachable. Per 2018 comprehensive inspection.
There were enough staff employed to meet people's care and support needs in a timely way. This was confirmed by... observations. The provider had measures... COVID-19 related staff pressures. Per 2018; 2022.
An effective induction, plus a varied and ongoing training programme ensured staff had the right skills... regular supervisions and an annual appraisal. Per 2018 comprehensive inspection.
Staff told us they felt well supported by the management team, who they described as very approachable and helpful. Per 2018 comprehensive inspection.
People had access to a varied programme of meaningful activities... Activities included, meals out, games, arts and crafts, outings to the coast and film nights. Per 2018 comprehensive inspection.
Only basic activities like games, arts and crafts, and outings with no dedicated coordinator or specialist programmes to enrich the role.
Activities included, meals out, games, arts and crafts, outings to the coast and film nights. Per 2018 comprehensive inspection.
Staffing is adequate with enough workers for unhurried care, but no evidence of low agency use or strong team stability.
There were enough staff employed to meet people's care and support needs in a timely way... unhurried way. Per 2018 comprehensive inspection.
AI Generated
Last inspected: January 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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