Working at Fitzwilliam House Care Home

We were assured that the provider was making sure infection outbreaks can be effectively prevented or managed. Per 2019 comprehensive inspection: The registered manager checked and analysed incidents and accidents and used them as learning opportunities for the whole staff team.

Per 2019 comprehensive inspection: Staff felt very well supported by the management team and enjoyed working at Fitzwilliam House Care Home. Staff received regular supervision, annual appraisals, regular staff meetings.

Per 2019 comprehensive inspection: The registered manager told us staffing levels had met people's assessed level of need and on the day of inspection we saw there were enough staff on duty... even though one member of staff had gone off sick at short notice. Staff said there were enough staff for the number of people currently living at the home.

Per 2019 comprehensive inspection: Staff had received training in end of life and palliative care. The registered manager had registered the staff team on the Gold Standards Framework (a programme to improve end of life care).

Per 2019 comprehensive inspection: The registered manager provided strong leadership and managed the home exceedingly well. She led by example, worked shifts on the floor and said she was 'never afraid to get my hands dirty.'

Per 2019 comprehensive inspection: one person (a retired farmer) had asked staff to rescue some chickens... Another person's perceived 'challenging behaviour' had been greatly reduced when they had helped to build a raised vegetable garden... A person who had owned a bakery hosted a weekly 'baking club'