Last updated: 9 February 2026
"Enough skilled staff and a positive culture where staff feel supported, but no registered manager and inconsistent medicines records are concerns."
Records relating to medicine were not always in place as required to ensure people received their medicines safely and appropriately. This placed them at risk of harm.
There was a positive and open culture at the service. Staff told us they felt supported in their roles and their feedback was listened to.
The service had enough appropriately skilled staff to meet people's needs and keep them safe.
At the time of our inspection there was not a registered manager in post. The manager was in the process of completing their CQC registration.
No permanent manager in post, so leadership and oversight are not fully reliable yet.
At the time of our inspection there was not a registered manager in post. The manager was in the process of completing their CQC registration.
Missing instructions for when to give certain medications, which risks giving them wrongly.
some people were prescribed 'as required' medicines to manage pain, or agitation. Not everyone had a protocol in place to provide guidance on when these medicines may be needed.
Accidents and incidents get recorded but not always checked for patterns to stop repeats.
Accidents and incidents were reported, however they were not always robustly analysed to identify themes and trends to mitigate risk.
AI Generated
Last inspected: December 2023
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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