Last updated: 9 February 2026
"Exceptional leadership, high team morale and innovative programmes, although no details on staff retention."
Per 2019: Risk management plans high standard, lessons from incidents reduced falls; per 2020 targeted inspection: Detailed risk assessments, effective infection control, no Covid outbreak.
Per 2019 comprehensive inspection: Staff said 'I can't think of a better place to work' and 'This is such a nice place to work, you cannot get better'; team morale high.
Per 2019 comprehensive inspection: 'The management don't scrimp on staffing levels, we get good time with people'; rota arrangements consistent, call bells answered timely.
Per 2019 comprehensive inspection: All new staff had full induction and Care Certificate, ongoing training and supervision; 'The training is great, we always learn something new'.
Per 2019 comprehensive inspection: The registered manager was an extraordinary role model for staff and truly led by example, observed interacting warmly with people, staff and visitors.
Per 2019 comprehensive inspection: Dedicated activities coordinator ran 'Together programme' with school pupils weekly, art workshops, community groups, exercise classes led to significant reduction in falls.
Staff numbers are good with time for unhurried care, but no details on staff staying long-term or agency use.
Per 2019 comprehensive inspection: 'management don't scrimp on staffing levels, we get good time with people'; consistent rotas, enough staff.
AI Generated
Last inspected: October 2019
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

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