Working at Firs Hall Care Home Limited
Firs Avenue, Manchester, M35 0BL
Operated by Firs Hall Care Home Ltd
31 bedsResidential homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.0/10
Key Finding
"Staff feel well supported by the manager and enjoy a positive culture, although staffing is adequate, training basic and activities lack variety."
Safety & Risk
7/10
✓
Systems were in place to help safeguard people from the risk of abuse. All risks were monitored and managed well. Medicines were managed safely at the home.
Staff Culture
7/10
✓
The service embraced an open, positive and inclusive culture... Staff we spoke with felt well supported... '[Manager] deals with things immediately. It [the home] has changed for the better.'
Staffing Levels
5/10
!
There were sufficient numbers of staff on duty at the home to ensure people's needs were met.
Training & Dev
5/10
!
Per 2018 comprehensive inspection: The service supported staff to access training and there was a training matrix to show when people had completed courses, or required refresher training.
Management
7/10
✓
Staff we spoke with felt well supported and were positive about the good influence the new manager had brought to the home. One staff member said, '[Manager] is brilliant, you feel like you are listened to.'
Programmes
5/10
!
Per 2018 comprehensive inspection: The provision of activities, which were coordinated by a part-time activities coordinator... such as physical exercise, arts and crafts and sing-a-longs.
Points to consider
Staffing is adequate but nothing special, no recent info on agency use or how stable the team is.
There were sufficient numbers of staff on duty at the home to ensure people's needs were met.
Only standard training like mandatory topics and supervisions, no specialist courses or funded qualifications.
Per 2018 comprehensive inspection: Most training was provided through DVDs... staff had completed training... in a range of topics.
Basic activities like arts and crafts, sing-alongs and exercise, so the role lacks variety beyond personal care.
Per 2018 comprehensive inspection: People could take part in activities such as physical exercise, arts and crafts and sing-a-longs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews