Working at Fiorano
Walden Road, Thaxted, CM6 2RE
Operated by Zero Three Care Homes LLP
8 bedsResidential homes
Workplace Score
7.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.8/10
Key Finding
"Strong leadership, motivated teamwork, comprehensive training and supportive culture, although no information on staff retention."
Safety & Risk
8/10
✓
Effective safeguarding systems in place. The service had a system to record and analyse any accidents or incidents using detailed 'Functional Analysis' charts.
Staff Culture
8/10
✓
Staff felt valued and well-supported by the registered manager. One staff member told us; 'The home is running so much better now, communication has improved.'
Staffing Levels
7/10
✓
There were enough staff on duty to keep people safe. Staff had time to spend with people and did not need to rush their care or support.
Training & Dev
8/10
✓
Staff received comprehensive and specialist training to meet these needs. This included accredited training in de-escalating people's behaviours. Staff received regular supervision.
Management
8/10
✓
The registered manager provided staff with leadership and was visible and approachable. Staff were motivated and enjoyed strong team work.
Programmes
8/10
✓
Staff followed the provider's initiative of a programme called 'Active Support'. People were supported to pursue their hobbies including volunteer work roles, local football team and holidays abroad.
Points to consider
Staffing is good enough with no rushing but no info on staff staying long-term or agency use.
There were enough staff on duty to keep people safe. Staff had time to spend with people and did not need to rush their care or support.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews