Last updated: 10 February 2026
"Staff keep people safe with good risk management and stable staffing plus effective training, but no registered manager and basic activities without a coordinator hold it back."
People told us, staff kept them safe. Staff helped people to understand when they were vulnerable and how to get help. Risks to people were assessed and people were involved in planning how to reduce risks. People's medicines were managed by competent and trained staff.
Staff told us they felt confident to raise any issues with the management team and that they would be listened to. Staff told us they could give their views and ideas at any point.
There had been no new staff at the service since the last inspection, when recruitment processes were safe. Staffing levels were based on people's assessed needs.
Staff told us they had the training and support required to carry out their role. Training included core subjects and training specific to people's needs such as positive behaviour support. Staff had regular supervision.
The service did not have a manager registered with the Care Quality Commission. A manager was in post who had started the application process with CQC to become registered.
People took part in a range of activities which they enjoyed. These included attending local day services, sports, cinema visits and trips to the local pub.
No permanent manager, the current one has started the process to register but is not yet approved.
The service did not have a manager registered with the Care Quality Commission. A manager was in post who had started the application process with CQC to become registered.
No activities coordinator or specialist programmes, so the role relies on basic outings, sports and day services.
People took part in a range of activities which they enjoyed. These included attending local day services, sports, cinema visits and trips to the local pub.
AI Generated
Last inspected: December 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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