Working at Figham House
Figham Road, Beverley, HU17 0PH
Operated by Highgate Care Services Ltd
63 bedsNursing homes
Workplace Score
4.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 4.5/10
Key Finding
"Staff receive good training and enjoy their roles, but safety risks go unchecked and leaders fail to spot issues."
Safety & Risk
2/10
✕
The service did not always assess risks specific to individual people, and risks were not always reviewed. Risks relating to some medicines had not been assessed. Specific instructions for medication were not followed.
Staff Culture
6/10
✓
The service cared about and promoted the wellbeing of their staff and staff told us they enjoyed their roles.
Staffing Levels
4/10
!
During our inspection visit we observed care that was rushed and task focused during some parts of the day. This meant staff did not always deliver person-centred care or respect people’s wishes.
Training & Dev
6/10
✓
Staff had received appropriate training to support them to carry out their role effectively and safely.
Management
3/10
✕
Governance and audit systems had not identified the issues found during the inspection, nor had required actions from these been acknowledged or completed.
Programmes
5/10
!
The service worked in close partnership with a number of different community groups, collaborating, for example, with a variety of local churches and also the local brownies. People undertook regular outings into the community.
Points to consider
Risks aren't checked properly for each person and meds aren't always given as prescribed.
The service did not always assess risks specific to individual people, and risks were not always reviewed. Risks relating to some medicines had not been assessed. Specific instructions for medication were not followed.
Leaders don't spot or fix safety issues from their own checks and audits.
Governance and audit systems had not identified the issues found during the inspection, nor had required actions from these been acknowledged or completed.
Staff get rushed and task-focused at times, so care feels hurried for residents.
During our inspection visit we observed care that was rushed and task focused during some parts of the day. This meant staff did not always deliver person-centred care or respect people’s wishes.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2025
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews