Working at Figbury Lodge
2 Mitchell Road, Poole, BH17 8US
Operated by Shaw Healthcare (Group) Limited
80 bedsNursing homes
Workplace Score
5.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.4/10
Key Finding
"Strong safety and a positive team culture, but poor training and limited time with residents hold it back."
Safety & Risk
8/10
✓
Safeguarding procedures were robust, and staff understood how to recognise and raise concerns, they told us they were confident the registered manager would act immediately. Infection prevention and control procedures in place meant people were protected from avoidable infections.
Staff Culture
6/10
✓
Per 2020 comprehensive inspection: Staff told us they worked well as a team and did the best for the people living within the home. Comments included: 'I absolutely love working here'.
Staffing Levels
5/10
!
Per 2020 comprehensive inspection: There was enough staff to keep people safe. However, staff told us they were unable to spend as much time as they would like with people.
Training & Dev
3/10
✕
Per 2020 comprehensive inspection: Staff did not always receive the training necessary to carry out their role effectively. Staff told us they did not feel confident in their role due to lack of training.
Management
6/10
✓
Staff told us they were confident the registered manager and senior team would act immediately with the information. The registered manager and deputy manager had oversight of DoLS applications.
Programmes
4/10
!
Per 2020 comprehensive inspection: Activities available to people were; Chocolate tasting, bingo, baking, gentle exercise and musical quiz.
Points to consider
Staff lacked enough training and didn't feel confident handling complex needs like dementia support.
Per 2020 comprehensive inspection: Staff told us they did not always feel confident in their role due to lack of training. Professionals had concerns about the training and knowledge of staff while supporting people living with dementia.
Staffing was enough for safety but staff said they had no time to spend properly with residents.
Per 2020 comprehensive inspection: There was enough staff to keep people safe. However, staff told us they were unable to spend as much time as they would like with people. People and relatives commented that there were not enough staff.
Only basic activities like bingo, baking and quizzes, nothing creative or special to vary the workday.
Per 2020 comprehensive inspection: Activities available to people were; Chocolate tasting, bingo, baking, gentle exercise and musical quiz.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews