Last updated: 10 February 2026
"Strong leadership and high staff morale in an open, supportive culture, although concerns about future staffing levels and basic training hold it back."
Safeguarding arrangements were robust... Staff demonstrated a strong learning culture, supported by proactive incident reporting... one instance where a protocol for senna was missing, but no impact.
Staff told us they felt valued and had manageable workloads... Staff morale is high. It is positive, engaged, motivated... this home is a lovely open and honest place to work.
There were mixed views about staffing levels. Most people felt there were enough staff... some staff members raised concerns that although staffing levels were presently very good, they have previously been poor and they were concerned these could revert to the previous low levels.
Staff had completed relevant training and understood their responsibilities. Staff responsible for administering medicines underwent regular competency assessments, including practical observation and theoretical evaluation.
Leadership was visible and effective. A positive culture and continuous improvement were becoming embedded. Governance systems were strengthened with new trackers, and staff felt supported and empowered to speak up.
Creative initiatives, such as themed environments and tailored activities... bus trips, dominoes, hairdresser, fireworks, animals... The activities person is tremendous.
Staffing is adequate now with enough staff on shift but some workers worry levels could drop back to low like before.
some staff members raised concerns that although staffing levels were presently very good, they have previously been poor and they were concerned these could revert to the previous low levels.
Only basic training like safeguarding and medicine checks with no specialist courses or funded qualifications mentioned.
Staff had completed relevant training and understood their responsibilities. Staff responsible for administering medicines underwent regular competency assessments.
AI Generated
Last inspected: July 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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