Last updated: 10 February 2026
"Staff feel like family with great teamwork and respected leadership, although staffing lacks team stability and training is only standard."
Staff were familiar with the provider's safeguarding policies and procedures. Risks were assessed relating to the environment... promoting positive risk taking to ensure they had fulfilled lives.
Staff told us they were proud to work for U&I Care Limited. ... 'It's not like being at work; it is like a family here. We work as a team and get things done.' 'The teamwork is wonderful.'
We found enough staff on duty to meet those needs and for participation in their chosen activities.
Records clearly showed staff received formal supervision, appraisal and regular training.
The service manager was knowledgeable, very experienced and well respected by people and staff. Staff also spoke highly of their individual line managers and the support they received from the registered manager.
People were encouraged to participate in activities which were meaningful to them for example education and sports. People also attended events at community activities, social clubs and discos.
Staffing is adequate with enough staff for needs and activities, but no details on low agency use or long team stability.
We found enough staff on duty to meet those needs and for participation in their chosen activities.
Only standard induction, regular training and supervision, no specialist courses or funded qualifications.
New staff received induction training into the role covering the standards in the care certificate... Records clearly showed staff received formal supervision, appraisal and regular training.
Activities include community outings, sports and social clubs, but no dedicated coordinator or named specialist programmes.
People were encouraged to participate in activities which were meaningful to them for example education and sports. People also attended events at community activities, social clubs and discos.
AI Generated
Last inspected: August 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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