Working at Field View
Hesleden Road, Hartlepool, TS27 4LH
Operated by MMCG (CCH) (2) Limited
36 bedsNursing homesResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Approachable management fosters a positive culture and strong safety, but occasional staffing shortages limit care time."
Safety & Risk
8/10
✓
Risk assessments were clear and readily identified how to reduce the risks to people. Staff were familiar with these documents and the actions they needed to take. Medicines management was effective and closely monitored.
Staff Culture
8/10
✓
One staff member said, 'It is a lovely home. There are very good staff here who bend over backwards and go over and above to make sure the residents needs are met.'
Staffing Levels
6/10
✓
There were enough staff to meet people's needs. A couple of staff mentioned on occasions a few more staff were needed to ensure staff had the time to give the care required.
Training & Dev
6/10
✓
Per 2017 comprehensive inspection: Staff training records showed that mandatory training was up to date. Mandatory training included manual handling, fire awareness, first aid... In addition staff had completed more specialised training in for example, dementia awareness.
Management
8/10
✓
Staff told us the registered manager was approachable and listened to their views. All felt the registered manager was running a good service.
Programmes
6/10
✓
Per 2017 comprehensive inspection: The service employed an activities co-ordinator. Planned activities were displayed and included skittles, bingo, dominoes, home baking, seated exercises and coffee mornings.
Points to consider
Staffing is adequate but a couple of staff said sometimes they need a few more people to have enough time for care.
A couple of staff mentioned on occasions a few more staff were needed to ensure staff had the time to give the care required.
Only standard mandatory training and some specialist courses, no funded qualifications or career development mentioned.
Per 2017 comprehensive inspection: Staff training records showed that mandatory training was up to date... In addition staff had completed more specialised training in for example, dementia awareness.
Activities are regular with a coordinator but mostly basic games and events, no specialist programmes.
Per 2017 comprehensive inspection: Planned activities were displayed and included skittles, bingo, dominoes, home baking, seated exercises and coffee mornings.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews