Working at Field House Residential Home Limited

Training records were incomplete and some staff had not completed key topics like mental capacity training.

records we reviewed did not support this. The registered manager sent information to us after the site visit which confirmed staff had been trained in many areas but not all areas such as Mental Capacity Act training.

Only basic activities like weekly exercises and monthly church services, so the role is mostly routine personal care.

Once a month we have a lovely service from the Baptist church. They come to the lounge and it's very, very friendly. We have exercises every week.

Staffing is adequate but vacancies are covered by regular staff doing extra hours instead of better planning.

Staff vacancies, absences and periods of annual leave were being covered either by regular staff working additional hours.