Working at Field House

Accidents and incidents were recorded and regularly analysed for any themes or trends... Internal analysis of incidents had shown how changes in the environment had reduced incidents of tension.

Staff told us they felt valued and appreciated and supported to develop in their work and staff morale was 'very good'. They told us Field House was 'A really well led service', 'A happy, lovely place to work'.

There were sufficient numbers of appropriately trained staff on duty during the inspection and on the rota for the day and night shifts so people could receive the support they required.

Staff told us the registered manager was 'hands on' and supported them with constructive feedback and reflection. This helped motivate them to improve and develop.

People had been introduced to new activities, which had led to the development of new interests, healthier lifestyles and educational opportunities... 94% attendance rate.