Last updated: 10 February 2026
"Supportive management, good staff training and strong safety, but staff retention details and activities coordination are lacking."
We were assured the service were following safe infection prevention and control procedures to keep people safe.
Per 2019 comprehensive inspection: Staff members took part in staff meetings and felt their input was appreciated.
Per 2019 comprehensive inspection: People were supported by enough staff who were available to safely support them.
Per 2019 comprehensive inspection: Staff members told us they received support and supervision sessions. One staff member told us they had regular supervision sessions and access to further professional development.
Per 2019 comprehensive inspection: Staff members told us they found the management team supportive and approachable.
Per 2019 comprehensive inspection: Activities included singing, bingo and external entertainers. Where people had expressed individual preferences for activities these had been arranged. For example, painting or animal visits.
Staffing is enough to meet needs safely, but no details on retention, agency use, or manageable workloads.
Per 2019 comprehensive inspection: People were supported by enough staff who were available to safely support them.
Regular activities like bingo, singing, and animal visits, but no dedicated coordinator or specialist programmes.
Per 2019 comprehensive inspection: Activities included singing, bingo and external entertainers. For example, painting or animal visits.
AI Generated
Last inspected: January 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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