Working at Field Farm House Residential Home
Hampton Bishop, Hereford, HR1 4JP
Operated by Advent Estates Limited
69 bedsResidential homes
Workplace Score
5.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.1/10
Key Finding
"Staff feel supported with stable staffing and good training, but weak management checks missed safety issues and activities remain basic."
Safety & Risk
3/10
✕
The service did not always act on concerns about safety and did not always investigate and report safety events. Lessons were not always learnt... Not all areas of the service were maintained to promote effective infection prevention.
Staff Culture
6/10
✓
All staff told us they felt supported by the management team. One staff member said, “Management is really good and get things done. Staff morale is good, it’s a lovely bunch of staff everyone helps everyone.”
Staffing Levels
6/10
✓
The provider made sure there were enough qualified, skilled and experienced staff... Relatives told us they felt there were enough staff to meet people’s needs. They seem to keep their staff.
Training & Dev
6/10
✓
There were enough trained staff with the right skills, qualifications and experience. Managers made sure staff received training and regular supervisions and appraisals.
Management
4/10
!
The provider had quality systems and processes in place, however these were ineffective in identifying the concerns we found during this assessment. We found 1 breach of legal regulation in relation to governance.
Programmes
4/10
!
People were encouraged to take part in movement sessions and quizzes... They take them out once a month to shop at M&S and every Sunday they send me photos of what they have been doing in crafts. We observed people going out for walks.
Points to consider
Managers checks are weak and missed safety issues, leading to a regulator breach.
The provider had quality systems and processes in place, however these were ineffective in identifying the concerns we found during this assessment. We found 1 breach of legal regulation in relation to governance.
Not always following up properly on safety concerns or learning lessons from them.
The service did not always act on concerns about safety and did not always investigate and report safety events. Lessons were not always learnt to continually identify and embed good practice.
Only basic activities like crafts, quizzes, walks and monthly outings, so days are mostly routine care.
movement sessions and quizzes... take them out once a month to shop at M&S... photos of what they have been doing in crafts... going out for walks in the day and assisting the laundry staff.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2025
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
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