Last updated: 10 February 2026
"Staff receive some support, but serious failures spotting and reporting abuse, no registered manager, and unsafe staffing for evacuation drag it down."
We found incidents of abuse and potential abuse had not been identified, followed up, or raised with the local authority.
Staff did not always feel supported, and supervisions did not take place as planned.
During the inspection we identified the home was operating at below the required staffing number to ensure safe evacuation, as detailed in people's evacuation plans.
The provider acknowledged competency checks, induction progress reviews and team meetings had not always taken place as planned.
At the time of our inspection there was not a registered manager in post.
Dimension not covered by the reports.
Serious failures spotting and reporting abuse incidents, plus unsafe medication handling and missing risk assessments make it risky to work here.
We found incidents of abuse and potential abuse had not been identified, followed up, or raised with the local authority. The management team told us they were unaware of the incidents.
No permanent manager in post and the current one cannot always be there, leading to poor oversight and support.
At the time of our inspection there was not a registered manager in post... 'there isn't a person in charge today, the new manager tries but can't be here all the time'
Not enough staff on some shifts, even below safe levels for fire evacuation, and concerns about staffing levels overall.
Staffing levels did not always meet the required fire safety procedures. During the inspection we identified the home was operating at below the required staffing number to ensure safe evacuation.
AI Generated
Last inspected: December 2023
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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