Working at Festing Grove

Serious failures spotting and reporting abuse incidents, plus unsafe medication handling and missing risk assessments make it risky to work here.

We found incidents of abuse and potential abuse had not been identified, followed up, or raised with the local authority. The management team told us they were unaware of the incidents.

No permanent manager in post and the current one cannot always be there, leading to poor oversight and support.

At the time of our inspection there was not a registered manager in post... 'there isn't a person in charge today, the new manager tries but can't be here all the time'

Not enough staff on some shifts, even below safe levels for fire evacuation, and concerns about staffing levels overall.

Staffing levels did not always meet the required fire safety procedures. During the inspection we identified the home was operating at below the required staffing number to ensure safe evacuation.