Working at Fessey House
Brookdene, Swindon, SN25 1RY
Operated by Swindon Borough Council
68 bedsResidential homesHomecare agencies
Workplace Score
7.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.5/10
Key Finding
"Supportive management, positive team culture and innovative activities programmes shine through, although occasional agency staff and basic training are drawbacks."
Safety & Risk
7/10
✓
People received their medicines as prescribed... Staff regularly assessed risks associated with people's care and well-being... Staff understood their responsibilities to identify and report any concerns.
Staff Culture
8/10
✓
There was positive staff morale with staff saying they felt very well supported in their roles. Staff told us there was effective teamwork... 'I love working here. Management is very supportive', 'We are a solid team'.
Staffing Levels
7/10
✓
The home had enough staff on duty with the right skill mix to keep people safe. One member of staff said, 'We have enough staff. We had some agency staff coming in, really good ones'.
Training & Dev
7/10
✓
People were supported by skilled staff that had ongoing training relevant to their roles. Staff told us they felt supported in their roles through supervision meetings... 'One to ones are regularly done, every two months or so'.
Management
8/10
✓
The registered manager demonstrated an in-depth knowledge of the staff they employed and people who used the service. Staff told us, 'Management is very supportive', 'We are very open and honest here. We bring suggestions and they are taken on board'.
Programmes
8/10
✓
People had access to a full programme of activities... pets as therapy (PAT) dog... interactive projection table (Magic table)... linked to a centre which supported people living with learning disabilities.
Points to consider
Staffing levels are good enough but they sometimes bring in agency workers to cover shifts.
One member of staff said, 'We have enough staff. We had some agency staff coming in, really good ones'.
Training covers the basics and supervisions happen regularly but there are no funded specialist qualifications or career pathways mentioned.
New staff went through an induction... People were supported by skilled staff that had ongoing training relevant to their roles.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
★
Outstanding
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews