Working at Ferrol Lodge
49 Northenden Road, Sale, M33 2DL
Operated by Ferrol Lodge Care Home Limited
23 bedsResidential homes
Workplace Score
7.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.4/10
Key Finding
"Staff feel supported by approachable managers and enjoy a positive culture with stable staffing, although no dedicated activities coordinator means events depend on busy care staff."
Safety & Risk
8/10
✓
2020 targeted inspection: Assured on preventing infections, shielding, PPE use, testing, premises hygiene, outbreak management; innovative visitors pod and booking app reduced staff burden.
Staff Culture
8/10
✓
Per 2017 comprehensive inspection: 'The home has a very positive culture with clear values shown by the registered manager and staff.' Staff said 'It's a good team, we all get on. It's a nice atmosphere'
Staffing Levels
7/10
✓
Per 2017 comprehensive inspection: There was a stable staff team and the service did not use agency staff. The staff team covered any shifts that were required.
Training & Dev
7/10
✓
Per 2017 comprehensive inspection: Majority of staff had completed, or were enrolled on, a nationally recognised qualification in health and social care. Staff had regular supervisions every three months.
Management
8/10
✓
Per 2017 comprehensive inspection: Staff said they enjoyed working at the service and felt well supported by the deputy and registered managers. All staff said that the registered manager was approachable.
Programmes
6/10
✓
Per 2017 comprehensive inspection: Staff arranged activities including exercise to music each week, entertainers, weekly mother and toddler group visits, arts and crafts, and local nurseries planned to visit.
Points to consider
No dedicated activities coordinator, so variety of events like games, exercises, and intergenerational visits depends on care staff organising them during shifts.
Ferrol lodge did not employ a member of staff specifically to arrange activities. All staff initiated and organised activities when they were on shift.
Staff numbers are stable with no agency use and internal cover, but staff get busy at times and can't always check regularly on people in communal areas.
We saw that sufficient staff were on duty; however at times they were busy and were not able to pop into the lounge to check everyone was okay.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
★
Outstanding
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews