Working at Fernihurst Nursing Home
19 Douglas Avenue, Exmouth, EX8 2HA
Operated by Sanctuary Care Limited
50 bedsNursing homes
Workplace Score
7.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.5/10
Key Finding
"Stable staff team and supportive culture with hands-on management, although basic activities lack variety and specialist programmes."
Safety & Risk
8/10
✓
People protected from abuse as staff understood safeguarding and management liaised with professionals; incidents investigated, medicines safe with training and audits.
Staff Culture
8/10
✓
Staff praised the support: "Sanctuary is the best, the management, the people are another world. They listen to you." Good relationships amongst people, staff and visitors.
Staffing Levels
8/10
✓
People benefited from a conscientious stable staff team... There was no long-term sickness in the staff team, and agency staff were not routinely used.
Training & Dev
7/10
✓
Experiential training was promoted by the management team, including being moved in a hoist or turned in a bed; staff trained in safeguarding and medicines with regular audits.
Management
7/10
✓
The management team regularly spent time on the floor to ensure they kept in touch with staff and people living at the home. A staff member said, "Good company to work for with good managers and a good bunch of people work here."
Programmes
6/10
✓
Staff whose specific role was to support people's well-being; photographs showed range of activities, themed days, singing, dancing, garden painting, individual horse carriage outing.
Points to consider
Activities are basic like themed days, singing and occasional outings, no specialist programmes or coordinator to make the role really varied and fulfilling.
Due to Covid-19 restrictions, external activities and entertainers had been halted temporarily. There were staff whose specific role was to support people's well-being.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews