Working at Fernica (Residential Care Home)
18-20 Kings Road, Manchester, M25 0LE
Operated by Miss Marguerite Clark and Mrs Miriam Laventiz
13 bedsResidential homes
Workplace Score
5.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.0/10
Key Finding
"Staff work well as a team with good morale and people feel safe, although limited activities and management improvements need fully embedding."
Safety & Risk
6/10
✓
People continued to receive their medicines as prescribed. Systems were in place to protect people from abuse and people told us they felt safe.
Staff Culture
6/10
✓
Staff told us they worked as a team and that morale amongst staff members was good.
Staffing Levels
5/10
!
The staffing arrangements were now sufficient... used agency staff when required, alongside long-standing staff.
Training & Dev
5/10
!
Per 2022 comprehensive inspection: Staff completed a full induction and mandatory training... Staff received regular supervision that focused mainly on day to day tasks.
Management
4/10
!
Management and oversight of the home had improved but these improvements needed to be fully embedded and sustained.
Programmes
3/10
✕
Per 2022 comprehensive inspection: staff encouraged activities in the home, for example, games, film nights and bingo.
Points to consider
No activities coordinator or regular programme, just occasional games and events so work feels routine.
Per 2022 comprehensive inspection: staff encouraged activities in the home, for example, games, film nights and bingo
Management is improving but not fully reliable yet with delays in registering the deputy manager.
The deputy manager had applied to become the registered manager, although there had been delays with the application since the last inspection.
Staffing is adequate but new hires do not always stay long-term and some agency workers are needed.
Whilst long-term appointments had not always been successful there was more consistency in the staffing arrangements, as the deputy manager had forged links with local recruitment agencies.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews