Last updated: 10 February 2026
"Staff feel proud and supported by management with an open safety culture, although adequate staffing and standard safety training are nothing special."
There was an open culture of learning from mistakes, concerns, incidents and accidents. Learning from things that go wrong was shared with all staff.
Staff told us they were proud to work at Ferndown Manor and felt supported by the management team. Comments included: "This is the only home I would feel happy sending my own family members too".
Improvements had been made since our last inspection and there were enough staff to meet people's needs.
Staff had received up-to-date training in all safety systems including fire safety, health and safety and moving and handling.
Staff told us they were proud to work at Ferndown Manor and felt supported by the management team. Comments included: "I love my job and feel proud knowing I'm making a difference in someone's life".
Staffing is adequate but nothing special, with no details on retention or agency use.
Improvements had been made since our last inspection and there were enough staff to meet people's needs.
Only standard safety training confirmed up to date, no specialist courses or funded qualifications.
Staff had received up-to-date training in all safety systems including fire safety, health and safety and moving and handling.
AI Generated
Last inspected: March 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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