Working at Ferndene Care Home

Staff numbers are adequate but sickness recently created gaps that managers had to cover themselves.

One staff member told us staffing levels had been affected by sickness in the last few weeks, however, if staff were off sick the management team always tried to cover the shortfall.

Training is standard and suitable for the job with regular supervision, but no specialist courses mentioned.

staff who had received appropriate training for their roles and were supported with regular supervision from their line managers.

Activities are basic like pampering, singalongs, games and outings with a coordinator, but no innovative programmes.

People were supported with pampering sessions, sing-a-longs, and carpet games such as hoopla. Some people enjoyed going into town or out with friends.