Working at Ferndale Residential Home
Easton Road, Flitwick, MK45 1HB
Operated by Central Bedfordshire Council
30 bedsResidential homes
Workplace Score
5.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.2/10
Key Finding
"Positive culture with motivated staff, good activities programme and strong infection control, but lacking a registered manager creates leadership gaps."
Safety & Risk
8/10
✓
2022 inspection: We were assured that the provider was preventing visitors from catching and spreading infections, using PPE effectively and safely, and making sure infection outbreaks can be effectively prevented or managed.
Staff Culture
6/10
✓
Per 2017 comprehensive inspection: The service had a positive and open culture. Staff were motivated to perform their roles and felt well supported by the new management team.
Staffing Levels
5/10
!
Per 2017 comprehensive inspection: Staffing levels were sufficient to meet people's needs; the service had relied on agency staff to ensure shifts were covered.
Training & Dev
5/10
!
Per 2017 comprehensive inspection: Records confirmed that staff members completed training and refresher courses in areas such as safeguarding, moving and handling and health and safety.
Management
2/10
✕
Per 2017 comprehensive inspection: The service did not have a registered manager.
Programmes
6/10
✓
Per 2017 comprehensive inspection: There was an activities programme in place and the service had recruited two members of activities staff.
Points to consider
No registered manager in post, so leadership has gaps in oversight.
The service did not have a registered manager.
Uses agency workers sometimes to fill shifts.
the service had relied on agency staff to ensure shifts were covered.
Only standard mandatory training, no specialist courses or funded qualifications.
staff members completed training and refresher courses in areas such as safeguarding, moving and handling and health and safety.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews