Last updated: 9 February 2026
"Stable long-serving staff and a supportive culture benefit residents, but basic activities without a dedicated coordinator are a drawback."
People were consistently protected from abuse... Staff had received safeguarding training and knew how to escalate concerns... operated effective safeguarding processes... MCA assessments had been carried out.
It's like my home has been a big part of my life... I love it here... the managers and directors have been brilliant... I’m loving it here... staff are listened to... staff feel supported.
Many staff had worked at the service for a long time which meant people benefitted from consistent care... There are enough staff. The ratio [to people] is really good and getting better as they are recruiting.
Staff completed training relevant to their role, the registered manager sourced training in response to people’s changing needs... Staff skills and knowledge were monitored through competency checks and supervisions.
The registered manager had an open-door policy and was accessible to people and staff and valued the views of people and their relatives.
There was a range of planned activities for people to join if they wished... we saw people joining in a coffee morning... sing-a-long... one to one time with them.
No dedicated activities person or special programmes, so the job is mostly routine care with some basic group activities like sing-alongs and coffee mornings.
There was a range of planned activities for people to join if they wished... observed coffee morning... sing-a-long.
AI Generated
Last inspected: July 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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