Working at Ferndale Lodge
Hurst Knowle, Huddersfield, HD5 8FD
Operated by Horizon Healthcare Homes Limited
8 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"Enthusiastic leadership and a happy team where staff feel supported and safe, although missed supervisions and unclear staff retention need attention."
Safety & Risk
8/10
✓
Staff understood how to keep people safe and knew how to raise concerns... Risks had been assessed and recorded... Medicines were managed and stored safely.
Staff Culture
8/10
✓
Staff we spoke with clearly enjoyed working at Ferndale Lodge... 'I love everything about my job. I feel lucky this is my job.' 'Everyone is happy.'
Staffing Levels
6/10
✓
Sufficient numbers of staff were deployed in order to provide safe care and treatment. We observed there were enough staff to keep people safe.
Training & Dev
6/10
✓
Staff received appropriate induction and training to ensure they had the knowledge and skills... Staff received annual appraisals. Two members of staff had missed their scheduled supervision dates and these had not been rebooked.
Management
7/10
✓
The service was led by an enthusiastic registered manager who was visible in the service and communication was open, honest and transparent. Staff told us they felt very supported by the registered and deputy managers.
Programmes
6/10
✓
People were supported to take part in a range of activities... 'I go every week to town' and 'I am a season ticket holder'... voice activated wireless speaker to enable people to play music.
Points to consider
Staff numbers are enough for safe care but no word on how many stick around long-term or use agency staff.
Sufficient numbers of staff were deployed in order to provide safe care and treatment. We observed there were enough staff to keep people safe.
A couple of staff missed their one-on-one supervision meetings and they were not rescheduled.
Two members of staff had missed their scheduled supervision dates and these had not been rebooked.
One job reference for a new staff member was not checked properly at first.
An employment reference had not been appropriately reviewed.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews