Last updated: 10 February 2026
"Staff enjoy strong support from a visible manager, close-knit long-serving team and good training, although basic activities and adequate staffing hold it back."
2021 targeted inspection: Assured on preventing infections, PPE use, testing, shielding, outbreak management, hygiene. Per 2018: Staff confident on safeguarding, incidents analysed, good medicines management.
Per 2018 comprehensive inspection: Staff told us 'We are really close here, a lot of the staff have been here a while so we get on well.' Staff spoke positively about the service and support received.
Per 2018 comprehensive inspection: There was sufficient staff on duty during the day and throughout the night. Staff told us there were enough of them on each shift and staff were not rushed.
Per 2018 comprehensive inspection: Staff participated in mandatory training plus specialist in dementia care, falls prevention, end of life care, challenging behaviour; all staff in supervision and appraisals.
Per 2018 comprehensive inspection: Staff told us they enjoyed working at the service and received good support from the registered manager and provider. People and staff told us the registered manager was always visible.
Per 2018 comprehensive inspection: Activities included exercises, quizzes, pantomime, hairdressers, arts and crafts, entertainer; people happy with provision.
Only basic activities like arts and crafts, quizzes, and entertainers with no dedicated coordinator or specialist programmes.
People told us they were happy with this provision which included in-house activities and regular visits from an external entertainer. During the inspection we saw people doing arts and crafts and an entertainer visited the service.
Staffing is adequate with enough on each shift to chat with residents, but no mention of stable long-serving team or minimal agency use.
There was sufficient staff on duty during the day and throughout the night. Staff told us there were enough of them on each shift to provide people with the care and support they needed. During the inspection staff were not rushed and had time to spend sitting and chatting with people.
AI Generated
Last inspected: May 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp