Last updated: 10 February 2026
"Proactive safety culture and supportive team spirit with team-building, but basic activities without a dedicated coordinator and uncertain staff retention."
The provider had a proactive and positive culture of safety, based on openness and honesty. Staff listened to concerns about safety and investigated and reported safety events. Lessons were learnt to continually identify and embed good practice.
To keep spirits high and morale strong, we hold regular team-building sessions, along with bi-monthly supervisions and annual appraisals to ensure ongoing support, development, and recognition for every team member.
There were enough staff with the right skills, qualifications and experience and staff were recruited safely.
All staff completed regular training, both on-line and face-to-face, to ensure they had the knowledge and skills needed for their roles and received regular supervision from senior staff.
The registered manager provided committed leadership. They were knowledgeable about the service and the people living there and were motivated to maintain, develop and expand the service.
A variety of activities were available for people to access, including walks in the local park, relaxation and yoga, games and quizzes, arts and crafts, cooking and baking and trips out.
Just regular training and supervisions, no specialist courses or funded qualifications to help you grow in the job.
All staff completed regular training, both on-line and face-to-face, to ensure they had the knowledge and skills needed for their roles and received regular supervision from senior staff.
Varied basic activities like arts, crafts, quizzes and outings, but no dedicated coordinator or special programmes to make your shifts more interesting.
A variety of activities were available for people to access, including walks in the local park, relaxation and yoga, games and quizzes, arts and crafts, cooking and baking and trips out.
Enough staff to cover shifts safely, but no info on stable team or low use of agency workers.
There were enough staff with the right skills, qualifications and experience and staff were recruited safely.
AI Generated
Last inspected: November 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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