Last updated: 10 February 2026
"Robust safety practices and comprehensive training, but basic activities without a dedicated coordinator limit variety."
Staff understood types of abuse and reporting systems; risk assessments up to date and regularly evaluated; medication management robust with appropriate records and training.
Staff considered the registered manager as supportive and approachable. Interactions with people and staff were friendly and informal.
People told us that there were enough staff to support them. Staff told us that they considered there were enough staff on duty. A staff rota was available outlining that staffing levels were maintained.
Staff confirmed that they received a wide range of training including mandatory health and safety topics as well as safeguarding, mental health awareness and Mental Capacity Act. Staff also received regular individual supervision.
Staff considered the registered manager as supportive and approachable. The registered manager maintained a presence within the service.
A downstairs bedroom now used as an activities room for arts and crafts; Macmillan coffee morning, trips out and other planned events.
Only basic activities like arts and crafts, outings, and fundraisers with no dedicated coordinator or specialist programmes, so the role may lack variety.
a downstairs bedroom that now was being used as an activities room and an informal lounge area... arts and crafts... Macmillan coffee morning... trips out and other activities.
Staffing levels are adequate and enough for shifts, but no details on low agency use or strong team retention.
People told us that there were enough staff to support them. Staff told us that they considered there were enough staff on duty. New staff had been recruited appropriately.
Staff feel supported by an approachable manager, but no strong evidence of team spirit or staff feeling highly valued beyond basics.
Staff considered the registered manager as supportive and approachable.
AI Generated
Last inspected: December 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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