Working at Fern Leaf Carehome Limited
38 Bedford Road, Ilford, IG1 1EJ
Operated by Fern Leaf Carehome Limited
5 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.7/10
Key Finding
"Supportive approachable management and positive staff culture, although staffing occasionally needs cover and training is basic."
Safety & Risk
7/10
✓
Systems were in place to protect people from the risk of abuse. Medicines were administered safely. Recommendation for temperature monitoring of medicine storage.
Staff Culture
7/10
✓
A staff member said, 'I have enjoyed working in the home. We can have a lot of fun supporting residents.' Staff felt supported in their roles.
Staffing Levels
6/10
✓
There were suitable numbers of staff in the home to support people. A staff member told us, 'There is enough staff. The manager gets cover when we need it.'
Training & Dev
6/10
✓
Training was provided to staff... included the Care Certificate... topics included safeguarding adults, infection prevention and control, medicine administration... Refresher training was provided to staff.
Management
8/10
✓
Staff told us the registered manager was approachable and helpful. A staff member said, '[Registered manager] is very supportive and I've learned a lot from them.'
Programmes
6/10
✓
Staff also arranged group activities, such as board games and garden games... supported people to attend activity centres... trampolining and sensory sessions.
Points to consider
Staffing is adequate but the manager sometimes gets cover for shifts when needed.
A staff member told us, 'There is enough staff. The manager gets cover when we need it.'
Only standard training like the Care Certificate and refreshers, no funded qualifications or career development.
The induction and training programme included the Care Certificate... Training topics included safeguarding adults, infection prevention and control, medicine administration... Refresher training was provided.
Basic group activities like board games and local outings, no dedicated activities coordinator or specialist programmes.
Staff also arranged group activities, such as board games and garden games for people to take part in if they wished. Staff also supported people to attend activity centres in the local area, such as trampolining and sensory sessions.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews