Working at Fern House
320 Moseley Road, Birmingham, B12 0BS
Operated by Young People Services Birmingham Ltd
6 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.6/10
Key Finding
"Strong safety practices and ongoing training, but staffing levels and activities need boosting."
Safety & Risk
8/10
✓
Staff knowledgeable about safeguarding... risks assessed with positive behavioural support plans... medicines managed safely with audits... incidents monitored, extra lounge created to reduce incidents.
Staff Culture
6/10
✓
Staff were well supported in their roles... staff treated people with respect and knew people well.
Staffing Levels
6/10
✓
There were enough staff on duty to support the needs of people and keep them safe. The provider was in the process of working... to increase the staffing levels.
Training & Dev
7/10
✓
Staff were supported to access ongoing training and development... 'Training is very important... make it a priority... staff are on training today [for] behaviours that challenge services.'
Management
7/10
✓
The provider was visible in the service and accessible... provided ongoing observational feedback to staff on their practice.
Programmes
6/10
✓
People supported to go camping and bike rides... volunteering placement... work placement... purchasing a caravan... service user meetings to discuss activities.
Points to consider
Staff numbers are enough to keep people safe right now, but they plan to increase them.
The provider was in the process of working with the people responsible for commissioning people's care to increase the staffing levels in the home.
No activities coordinator or special programmes, just outings like camping, bike rides and volunteering.
People had been supported to go camping and partake in bike rides. The provider was in the process of purchasing a caravan... supported the person to try... volunteering placement... work placement.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews