Working at Fern Croft
14 Heathville Road, Gloucester, GL1 3DS
Operated by New Beginnings (Gloucester) Ltd
7 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.1/10
Key Finding
"Supportive management, strong training and safety, although adequate staffing and basic activities are weaker spots."
Safety & Risk
8/10
✓
2021: 'We were assured that the provider was preventing... infections... using PPE effectively and safely... infection outbreaks can be effectively prevented or managed'; per 2019 Good safe rating with robust safeguarding, risks, medicines
Staff Culture
7/10
✓
Per 2019: 'People and staff were positive about the management'; staff described as 'Well-managed' and '100% well-run'; 2021 staff positive about manager support
Staffing Levels
6/10
✓
Per 2019: 'Adequate staffing levels were maintained. The registered manager explained how the staffing was arranged to meet the needs of people using the service'
Training & Dev
8/10
✓
Per 2019: Staff received specialist training from national organisations (e.g. for diet management, dementia), cascaded to team; regular supervision sessions; training like care certificate, first aid
Management
8/10
✓
Staff were positive about the support they had received from the registered manager (2021); per 2019: 'The registered manager was visible and accessible to people and staff' and staff said 'Well-managed' and '100% well-run'
Programmes
6/10
✓
Per 2019: 'People were supported to take part in activities... visits to social clubs, playing pool and trips to cafes. One person played golf... pantomime. People also had the use of an allotment'
Points to consider
Staffing is adequate but nothing special, no word on low staff turnover or hardly any agency use.
Adequate staffing levels were maintained. (per 2019 comprehensive inspection)
Activities include community trips and an allotment but no activities coordinator or specialist programmes.
People were supported to take part in activities and interests both in the home and in the wider community. Such as visits to social clubs, playing pool and trips to cafes... allotment to grow vegetables. (per 2019 comprehensive inspection)
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2019
Good
Safe
✓
Good
Effective
★
Outstanding
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews