Last updated: 9 February 2026
"Stable long-serving staff and supportive management build a strong team culture, although activities lack variety and training misses career development."
People lived safely and free from unwarranted restrictions because the service assessed, monitored and managed safety well. Any incidents that occurred were reviewed to understand how and why they had happened and learning was shared among the staff team.
Staff said they felt valued and enjoyed working at the home. They told us their jobs were challenging but rewarding and that they supported one another well with a good sense of teamwork. One member of staff said, 'We are close-knit.'
There were no vacancies on the staff team and the home had not used agency staff for several years. Most of the staff employed at the time of our inspection had worked at the home for a number of years
Staff had access to the training and support they needed to carry out their roles. This included training in areas relevant to people's needs, such as learning disabilities, autism and effective communication. Staff met regularly with the registered manager for one-to-one supervision.
Staff told us the registered manager was approachable and supportive. One member of staff said, '[Registered manager] has taught me a lot. If I am struggling, I will ask [registered manager] and she will help me.'
People told us they enjoyed the activities they took part in, including attending the day centre, going shopping and eating out. Staff supported people to enjoy a range of activities, including holidays.
Activities are regular with outings, shopping, cooking and holidays, but no dedicated coordinator or specialist programmes to add variety beyond routine care.
People told us they enjoyed the activities they took part in, including attending the day centre, going shopping and eating out. A relative told us, '[Family member] has done all sorts of things.'
Training covers relevant topics like autism and includes supervision, but no funded qualifications or career development paths mentioned.
Staff had access to the training and support they needed to carry out their roles. This included training in areas relevant to people's needs, such as learning disabilities, autism and effective communication.
AI Generated
Last inspected: February 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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