Working at Fenton Lodge

People lived safely and free from unwarranted restrictions because the service assessed, monitored and managed safety well. Any incidents that occurred were reviewed to understand how and why they had happened and learning was shared among the staff team.

Staff said they felt valued and enjoyed working at the home. They told us their jobs were challenging but rewarding and that they supported one another well with a good sense of teamwork. One member of staff said, 'We are close-knit.'

There were no vacancies on the staff team and the home had not used agency staff for several years. Most of the staff employed at the time of our inspection had worked at the home for a number of years

Staff told us the registered manager was approachable and supportive. One member of staff said, '[Registered manager] has taught me a lot. If I am struggling, I will ask [registered manager] and she will help me.'