Working at Fenchurch House
Spalding Common, Spalding, PE11 3AS
Operated by Country Court Care Homes 2 Limited
60 bedsResidential homes
Workplace Score
7.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.6/10
Key Finding
"Supportive management, strong team culture with low staff turnover, and good training, although activities lack specialist programmes."
Safety & Risk
8/10
✓
Staff had received training in how to keep people safe... confident in raising concerns. Incidents reviewed monthly... action taken to reduce falls, figures showed success.
Staff Culture
8/10
✓
One member of staff said, 'Staff work as a team, if we are short staffed, we work as a team to ensure people are happy.' Staff felt supported by manager; people noted low turnover.
Staffing Levels
7/10
✓
There were enough care staff to meet people's needs. Staff and people told us the staffing levels supported them to provide safe care. One person noted low staff turnover as they see the same faces.
Training & Dev
8/10
✓
Relationships were in place with the NHS and universities... The home benefited by accessing training and support at the leading edge of dementia care... Ongoing training was provided... system to monitor when training became due.
Management
8/10
✓
Staff were positive about the registered manager... One member of staff said, '[Registered manager] is very supportive. They are easy to approach and available even when not at work. They supported me to go for a promotion.'
Programmes
6/10
✓
Two activity staff... trips out and physical activities... such as yoga... gardening... interactive games... make a wish campaign... weekly newsletter.
Points to consider
Activities are regular with trips, yoga and games thanks to two activity staff, but no specialist programmes or tech beyond basics.
There were two activity staff who supported people to be entertained... trips out and physical activities such as yoga... interactive games onto floors and tables.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews