Working at Fen House
143 Lynn Road, Ely, CB6 1SD
Operated by Brain Injury Rehabilitation Trust
25 bedsResidential homesRehabilitation (illness/injury)
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.7/10
Key Finding
"Staff feel supported by approachable management with regular training and an open culture, although no details on staff stability or specialist activities."
Safety & Risk
7/10
✓
2021 inspection: We were assured that the provider was preventing visitors from catching and spreading infections, using PPE effectively and safely, and making sure infection outbreaks can be effectively prevented or managed.
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: The registered manager led by example and encouraged an open and honest culture within their staff team.
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: Our observations showed that there were enough staff with the right skills mix to meet people's needs.
Training & Dev
7/10
✓
Per 2018 comprehensive inspection: Staff attended supervision and appraisal meetings to support them... regular training on mandatory core subject areas... encouraged all rehabilitation support workers to develop their skills... by completing a health and social care apprenticeship programme.
Management
7/10
✓
Per 2018 comprehensive inspection: Staff told us that they felt supported by the registered manager and management team who they said were approachable, listened to them and where possible implemented their suggestions.
Programmes
6/10
✓
Per 2018 comprehensive inspection: There was a variety of activities provided... activities and vocabulary co-ordinator... supported people to maintain their links with the local community... trips out.
Points to consider
Staff numbers are enough to meet needs but no details on team stability or agency use.
Our observations showed that there were enough staff with the right skills mix to meet people's needs.
Activities have a coordinator and include trips and community links but no specialist programmes to add extra variety to the job.
There was a variety of activities provided... the activities and vocabulary co-ordinator... links and trips out to the local community.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews