Working at Featherton House
Chapel Square, Banbury, OX15 0SG
Operated by Featherton House Limited
25 bedsResidential homes
Workplace Score
7.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.7/10
Key Finding
"A strong family culture where staff love coming to work and a stable committed team, although training and activities lack specialist focus."
Safety & Risk
9/10
✓
2021: assured on infection prevention, PPE use, testing, visitor management, social distancing, outbreak prevention, robust contingency.
Staff Culture
9/10
✓
Per 2017: staff said 'like we're all a family', 'love coming to work', 'so rewarding'; 2021: management praised 'absolutely fantastic' team.
Staffing Levels
8/10
✓
Per 2017: 'consistent and long standing team of staff' with sufficient numbers; 2021: 'committed team... covering shifts as needed' whom residents knew well.
Training & Dev
6/10
✓
Per 2017: staff received training relevant to roles and regular supervision; 2021: infection control training provided.
Management
7/10
✓
Per 2017 comprehensive inspection: registered manager led team by example with positive open culture valuing staff.
Programmes
6/10
✓
Per 2017: variety of activities and outings including quizzes, games, Banbury Fair, pub trips, donkey visit, museum trip.
Points to consider
Training is standard for the job with regular check-ins but no specialist courses or funded qualifications.
Per 2017: 'staff received training relevant to their roles and regular staff supervision was taking place'
Activities are regular and varied like quizzes and outings but no dedicated coordinator or specialist programmes.
Per 2017: 'People had access to a variety of social activities and outings that met their individual choices' including quizzes, fairs, pub trips.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
★
Outstanding
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews