Working at Fazakerley House Residential Care Home
Park Road, Prescot, L34 3LN
Operated by HC-One Limited
45 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.6/10
Key Finding
"Positive culture and excellent infection prevention, although unclear staff retention and basic training hold it back."
Safety & Risk
8/10
✓
The NHS Infection Prevention Control Team awarded the service with a Gold Certificate for Excellence with infection prevention and control following a recent audit... score of 98% out of a possible 100%.
Staff Culture
7/10
✓
The culture of the service was positive, and person centred which led to good outcomes for people. Staff told us they were well supported within their roles.
Staffing Levels
6/10
✓
Staffing levels were calculated based on people's needs and occupancy levels. Staffing rotas listed the right amount of suitably skilled and experienced staff on each shift.
Training & Dev
6/10
✓
New staff were provided with induction training... All staff received ongoing training and updates relevant to their role and people's needs. Staff received support through regular one to one supervisions and group meetings.
Management
7/10
✓
People, family members and staff were complementary about the registered manager and the way they ran the service.
Programmes
6/10
✓
Staff were employed to plan and facilitate activities for people. One person told us, 'I love the singers that come.'
Points to consider
Staff numbers match what's needed but no details on keeping staff long-term or using agency workers.
Staffing levels were calculated based on people's needs and occupancy levels. Staffing rotas listed the right amount of suitably skilled and experienced staff on each shift.
Training covers basics and regular check-ins but no specialist courses or paid qualifications.
All staff received ongoing training and updates relevant to their role and people's needs. Staff received support through regular one to one supervisions and group meetings.
Activities include singers and events run by a staff member but nothing special or creative to vary the day.
Staff were employed to plan and facilitate activities for people. One person told us, 'I love the singers that come.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews