Last updated: 9 February 2026
"Staff feel supported with good management communication, specialist training, warm team atmosphere and strong infection control, although they rely on bank staff for extra needs."
The provider and registered manager had established robust infection prevention and control procedures which were understood and adhered to by the staff. (2020)
Staff were allocated to specific areas and told us they worked well together as a team. The atmosphere in the home was warm, comfortable and calm. (2020)
All people spoken with told us there were sufficient staff to keep them safe and meet their care and support needs in a timely way. Staff were not rushed. Per 2018 comprehensive inspection.
Care staff also undertook specialist training which included best practice in dementia care, falls prevention and end of life care. Per 2018 comprehensive inspection.
Staff spoken with were aware of the lines of responsibility and told us communication with the registered manager was good. They said they felt supported. Per 2018 comprehensive inspection.
Activities care assistant and other staff had completed training in OOMPH!. Once a week children from a nearby nursery school visited. Per 2018 comprehensive inspection.
Staff numbers are sufficient but bank staff cover extra needs when required.
The registered manager was also allocated a bank of flexible staffing hours to respond to any changing needs. Per 2018 comprehensive inspection.
AI Generated
Last inspected: March 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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