Working at Farway Grange Care Home (Nursing)

Staff consistently followed safeguarding policies and demonstrated a clear understanding of how to report concerns. Medicines were received safely with routine audits and incident investigations.

Staff spoke positively about their roles and the support they received. A staff member shared, 'I’m happy working here because everyone helps each other.' They felt valued by leadership.

There were sufficient staff on duty to meet people’s needs in a timely and safe manner. The service benefited from a consistent and experienced staff team.

Staff undertook a detailed induction programme. Ongoing supervision, training, and competency assessments were used to ensure staff had the knowledge and practical skills.

The registered manager maintained an open-door policy, which staff said enabled them to seek advice and reassurance whenever needed. A staff member shared, 'The registered manager [name] is very understanding and open-minded. Supports us emotionally and professionally.'

Per 2022 comprehensive inspection: There was an activities member of staff who provided people with a range of activities including baking, hand massages, nail painting, armchair exercises, visits to gardens and shopping.