Last updated: 9 February 2026
"Great management and stable staffing create a supportive culture for staff, but limited activities and basic training hold it back."
We found no evidence during this inspection that people were at risk of harm. Assured provider was preventing infections, using PPE effectively, and had strong risk assessments for nutrition.
Staff were clear about their roles and felt valued as employees... described a warm, caring atmosphere. '[The registered manager] really cares about the residents and staff'
The provider ensured good levels and deployment of staff consistently met each person's needs... never having to use agency staff. 'The amount of staff is really great. It means we have more time...'
The registered manager provided extensive training to ensure an effective, skilled workforce (2021). Per 2017 comprehensive inspection: training covered safeguarding, moving and handling, fire safety, first aid, pressure ulcer prevention and end of life care.
People and relatives were very complimentary about the registered manager. One person said, 'She really cares and manages the home well, they're lucky to have her.' Staff: '[The registered manager] is the best manager I have ever worked for.'
Per 2017 comprehensive inspection: 'People who lived at the home and their visitors told us they enjoyed a variety of activities which were organised for their entertainment. These included group sessions and one to one activities'
The role is mostly routine personal care, with only basic group sessions and one-to-one chats mentioned in the old report.
Per 2017 comprehensive inspection: People who lived at the home and their visitors told us they enjoyed a variety of activities which were organised for their entertainment. These included group sessions and one to one activities for people who chose to remain in their rooms or required nursing care.
Training is standard stuff like safeguarding and moving people, with no specialist courses or funded qualifications for career growth.
Per 2017 comprehensive inspection: training covered safeguarding, moving and handling, fire safety, first aid, pressure ulcer prevention and end of life care.
AI Generated
Last inspected: November 2017
Management Quality
Well-led: Good
Direct feedback from current and former employees

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