Last updated: 9 February 2026
"Staff feel valued in a family-like team with supportive management, but outdated activity schedules and busy shifts hold it back."
The provider had a proactive and positive culture of safety, based on openness and honesty. Staff understood their responsibilities to record and report any accidents or incidents.
One member of staff said, “The staff team are like a family, and all respect each other. We have very good relationships with external visitors.” Staff told us they felt valued by the registered manager.
There were sufficient staff to support people. One relative told us, “Staff are always busy running around but always find the time to help us when we need it.”
Staff had received training in safeguarding and knew how to recognise signs of abuse and how to safeguard people if they had any concerns.
Staff provided consistently positive feedback about the support offered by the registered manager. Staff appreciated the open-door approach implemented by the registered manager and felt comfortable to raise any concerns they had.
People’s relatives told us some activities were on offer... Some people were seen to engage with the tabletop activities... However, the activity schedule on display had not been updated since 7 July 2024 and the list of events finished on 3 October 2025.
Staff are busy running around, so shifts might feel stretched at times.
One relative told us, “Staff are always busy running around but always find the time to help us when we need it.”
Only basic training like safeguarding is mentioned, with no specialist courses or funded qualifications.
Staff had received training in safeguarding and knew how to recognise signs of abuse and how to safeguard people if they had any concerns.
Basic activities like tabletop games and outings, but the schedule is outdated with no ongoing plan.
the activity schedule on display had not been updated since 7 July 2024 and the list of events finished on 3 October 2025. Whilst the activities offered matched the timetable shown there was no ongoing plan of events.
AI Generated
Last inspected: March 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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