Working at Faro Lodge

Risk plans are missing or weak, so people have left without staff knowing and got into danger.

one person's care plan described risks of leaving the service without staff knowing. No detailed risk assessments had been created... This person had left the service unsupported during their stay. This placed them in danger.

Managers have not fixed problems from the last inspection, so the same safety issues keep happening.

At this inspection we found the same areas we had highlighted in our previous inspection, evidencing a lack of progress had been made following our last inspection.

Gaps in training for key tasks like feeding tubes and hands-on medication checks.

Gaps were identified on the services training matrix as part of this inspection... The lack of staff competency checks placed them and the person at risk... physical observations of practice had not been completed for all staff.