Working at Farnham Common House

Staff described a positive working culture where they all had learning and development opportunities. Staff worked together as a team and shared information.

Many of the staff we spoke with had worked for the provider or at the home for a number of years and were confident in their roles. Managers responded promptly to cover any gaps to the rotas when there were unplanned absences.

People, including staff, spoke highly of the registered manager. They described them as 'Approachable,' 'Very good' and said they were always visible within the home.

Activities were provided for people. There had been an increase in activity co-ordinator hours since our last inspection. We observed part of a group gentle exercise activity.