Working at Farmhouse Residential Rest Home
Talke Road, Newcastle under Lyme, ST5 7AH
Operated by Loomer Medical Limited
23 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Approachable management and a stable, happy staff team deliver reliable support, but training and activities lack specialist depth and dedicated coordination."
Safety & Risk
9/10
✓
The registered manager had maintained a COVID-19 implementation plan since the start of the pandemic... This had become a tool for reflection and learning on how to manage and prevent future outbreaks.
Staff Culture
7/10
✓
A relative told us: 'Staff now are very settled, turnover has slowed down since the new company took over, staff seem happier.' Staff told us management approachable with regular staff meetings. Per 2017 comprehensive inspection.
Staffing Levels
7/10
✓
There were sufficient numbers of suitably trained staff to meet the needs of people in a safe way... registered manager used a dependency tool... staffing had been increased to meet the needs... Per 2017 comprehensive inspection.
Training & Dev
6/10
✓
Staff we spoke with told us and we saw records that confirmed that they received regular support, supervision and training... New staff were supported through an induction and the 'care certificate'. Per 2017 comprehensive inspection.
Management
7/10
✓
Staff we spoke with told us that the management were approachable and acted upon any concerns or complaints that were raised with them. They told us that there were regular staff meetings and they were involved in how the service was run. Per 2017 comprehensive inspection.
Programmes
6/10
✓
There was a range of hobbies and activities... offered a range of hobbies and events including community outings. We saw people actively engaged in games and activities including household tasks. Per 2017 comprehensive inspection.
Points to consider
Training covers basics like inductions, supervisions, and care certificates but no specialist courses or funded qualifications.
New staff were supported through an induction and the 'care certificate'. We saw training was on-going and relevant to the needs of people who used the service. Per 2017 comprehensive inspection.
Activities include games, outings, and helping with tasks but no dedicated coordinator or innovative programmes.
People were encouraged to remain active and were offered a range of hobbies and events including community outings. We saw people actively engaged in games and activities during our inspection including household tasks. Per 2017 comprehensive inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews