Working at Farmhouse Care Home

Risks for health issues like diabetes and behaviours that challenge weren't fully assessed, so staff might not always know how to keep people safe.

We were not assured that risks to people had been assessed... one person was living with diabetes, but records contained very little information... no risk assessments in place to support staff.

One new staff member started without a full work history check, which is a basic hiring safety gap.

Relevant recruitment checks were not always safe. For one person a full employment history had not been obtained.

Few staff are trained in dementia even though some residents have it, so care might not always match needs.

not many staff had completed training in dementia, but the provider was aware and plans were in place for further training.