Last updated: 9 February 2026
"Positive staff culture and strong safety measures, but no permanent manager and heavy workloads for some staff hold it back."
People were protected from the risk of abuse. Risks to people were assessed and action taken. Lessons were learned from incidents and learning was shared with the staff team.
There was a positive staff culture which helped to achieve good outcomes for people. One staff member said, "I enjoy working here, everyone is willing to help each other."
Staffing capacity was enough to meet service user needs.
Staff were safely recruited and received an induction followed by training from the provider. Training was monitored.
At the time of our inspection there was not a registered manager in post.
Per 2018 comprehensive inspection: People had detailed physiotherapy activity plans with an exercise programme in place.
No permanent manager in place, so leadership stability is an issue.
At the time of our inspection there was not a registered manager in post.
Staffing is adequate but some care workers say their workload is very big.
"I don't feel very supported as my workload is very big, I feel my suggestions aren't always listened to"
Only standard training and supervisions with no specialist courses or funded qualifications.
Staff were safely recruited and received an induction followed by training from the provider. Training was monitored and staff were supported with regular meetings and supervisions.
AI Generated
Last inspected: May 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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