Working at Farmborough Court Intermediate Care Service
Farmborough Court, Brentford Avenue, Sunderland, SR5 4EU
Operated by Sunderland City Council
56 bedsResidential homesRehabilitation (illness/injury)
Workplace Score
5.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.0/10
Key Finding
"Positive staff culture and strong safety measures, but no permanent manager and heavy workloads for some staff hold it back."
Safety & Risk
7/10
✓
People were protected from the risk of abuse. Risks to people were assessed and action taken. Lessons were learned from incidents and learning was shared with the staff team.
Staff Culture
6/10
✓
There was a positive staff culture which helped to achieve good outcomes for people. One staff member said, "I enjoy working here, everyone is willing to help each other."
Staffing Levels
5/10
!
Staffing capacity was enough to meet service user needs.
Training & Dev
5/10
!
Staff were safely recruited and received an induction followed by training from the provider. Training was monitored.
Management
2/10
✕
At the time of our inspection there was not a registered manager in post.
Programmes
5/10
!
Per 2018 comprehensive inspection: People had detailed physiotherapy activity plans with an exercise programme in place.
Points to consider
No permanent manager in place, so leadership stability is an issue.
At the time of our inspection there was not a registered manager in post.
Staffing is adequate but some care workers say their workload is very big.
"I don't feel very supported as my workload is very big, I feel my suggestions aren't always listened to"
Only standard training and supervisions with no specialist courses or funded qualifications.
Staff were safely recruited and received an induction followed by training from the provider. Training was monitored and staff were supported with regular meetings and supervisions.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews