Last updated: 10 February 2026
"Vibrant, approachable management and a supportive culture where staff feel valued, but staffing just meets needs and activities lack coordination."
Accidents, incidents, and safeguarding concerns were reported, investigated, recorded appropriately, and learnt from. Staff received appropriate training to administer... medicines.
Staff said this approach made them confident, and enabled them to take responsibility for their duties, and conduct. Staff were actively encouraged to contribute ideas... and staff felt valued members of the service.
People received a safe service, provided by enough appropriately recruited, and trained staff employed to meet their needs.
The assessment was carried out by 1 assessor... people received a safe service that was delivered by professional, competent, and well-trained staff.
People, their relatives, and staff told us the management style was vibrant, positive, and approachable. The registered manager was contactable, even when not on the premises, professional, and everyone felt valued.
A person told us, “I’m happy here, 99% of staff are very good, and there are lots of things going on for me to choose from.”
Staffing is just enough to meet needs, but no details on low agency use or staff retention making workloads easy.
provided by enough appropriately recruited, and trained staff employed to meet their needs.
Activities offer some choice but no mention of a coordinator or special programmes to make shifts more varied and fun.
there are lots of things going on for me to choose from.”
AI Generated
Last inspected: May 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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