Working at Family Investment (Four) Limited
Bridge House, Canterbury, CT4 6LE
Operated by Family Investment (Four) Limited
8 bedsResidential homes
Workplace Score
7.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.7/10
Key Finding
"Exceptional activities and programmes with staff feeling valued, supported by strong management and a stable long-serving team."
Safety & Risk
8/10
✓
Safeguarding understood, risks assessed including self-medication monitored safely, no concerns raised, infection control in place.
Staff Culture
8/10
✓
Staff enjoyed working there and felt supported: 'This is a great place to work... I love coming to work, I love the people... and the staff.'
Staffing Levels
7/10
✓
Staffing levels met needs with long-serving staff and robust recruitment: 'Most of the staff has been here a very long time.'
Training & Dev
7/10
✓
Staff completed relevant specialist training including epilepsy, autism, dementia awareness, MCA/DoLS, with regular supervision and induction.
Management
8/10
✓
Staff were positive about the registered manager: 'I get all the support I need from the registered manager. She's open, helpful, honest and firm but fair.'
Programmes
9/10
✓
Exceptional support for varied activities like independent travel, employment, holidays, clubs, cooking, gardening, art, with activity sheets and resident planning.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2019
Outstanding
Safe
✓
Good
Effective
✓
Good
Caring
★
Outstanding
Responsive
★
Outstanding
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews