Working at Fam Daily Care Ltd

People were protected from the risk of abuse... Staff understood their responsibilities to protect the people in their care. Incidents and accidents were documented and reviewed to prevent re-occurrence... The service had appropriate arrangements in relation to management of medicines.

Staff told us they worked well together as a team and there was an open culture where everyone felt free to speak up with suggestions to improve the service or to raise concerns. They also told us the management were supportive.

staff received an induction when first began employment which included a company overview and completion of 15 courses inhouse... The training matrix showed staff were up to date with training.

The registered manager told us they were available anytime for people, families, and staff... Staff told us the registered manager was a good and understanding leader who was very supportive.